Missed Call and Call Back Services

Customers do not have time table to approach a company for service or product. They can call at anytime they need and feel convenient. Mostly customers choose the option which are readily available to assist them and provide information. Although your products and services are much better than your competitor, you are losing a large part of business to your competitor because of unavailability of call answering service. Instead of deploying the entire call infrastructure, hiring resources, training and managing, almost all the companies outsource call answering service to external vendors.

Riddhi Corporate Service Limited (RCSPL) is an experienced call answering service provider in India. With innovative solutions and quality services, we have catered to national and international clients from UK, US, Canada and Australia. Our simple concept is to provide the best in class services to clients to help them improve their business operators and grow their business. Unlike complicated outsourcing companies we do not charge a fortune from our clients. Our dedicated team of professionals design a customized solution based on your requirements at the most affordable and low cost model.

Types of call answering services offered by us

Any company without a call centre service or customer service representative can lose almost 50% of the business to competitors who have standard process in place. In order to win those customers and enhance your business growth, RCSPL’s team is readily available to cater.

Missed Call and Call Back Services

Using the missed call services, clients can ask the customer to call on specific number by which the system will automatically record the number. The number is further processed by our executives to immediately give a call back or schedule an appointment with your team. The process can be customized as per your business needs.

Benefits of outsourcing call answering services to RCSPL

There are several benefits of outsourcing the entire process to RCSPL as follows:

  • You can save up to 60% of the capex and opex cost by outsourcing the process
  • No type of investment in assets, infrastructure, software platforms and resources
  • Get access to the most experienced and professional agents
  • Use the advanced software platforms, applications, cutting-edge technology for your project
  • Get weekly or monthly reports from Project Managers and updates from QA reports
  • Ensure highly confidential and secured client information

We believe that if you need the best results then you need the best team!

If you need additional information regarding outsourcing call answering services to RCSPL then please fill in the enquiry form. Our executives will contact you soon.