Order Taking Services

With the increasing usage of on-call services and home delivery, customers are more inclined towards placing order on call than visiting the premises. It is one of the growing platform which changed the daily life of the people. From shopping to food delivery, several things can be ordered on call. It is impossible for any company to place an order taking team at each location for local orders, in such case it becomes easier for placing a centralized team which can further route the orders to local teams. This is possible for large organizations which can invest in capex and opex. The way for growing companies to cater to customers quickly is by outsourcing the order taking services to external vendors.

Riddhi Corporate Services Limited (RCSPL) is an experienced and professional order taking services company with more than a decade of experience in wide range of business services. We understand that how faster turnaround time can enhance your business growth and customer service quality. We have worked with several national and international clients for order taking services. We have dedicated team of professionals who have cross industry experience by which they can understand the customer requirements and needs quickly. With state-of-art infrastructure and advanced software solutions, our clients can expect the best in class service from RCSPL.

Types of order taking services

The simple reason why RCSPL has been leading the competitive market is because of the flexible, innovative and customized solution we offer depending on your business requirements. The order taking services can be tailored as per your business needs. Our platter of services including following processes:

  • Offering toll-free lines to customers for 24x7 order placing service
  • Product information services before ordering any product or service
  • Taking orders for repairs, maintenance, and installation services for purchased products
  • Taking orders for travel booking, movie booking, food orders, shopping, etc.
  • Confirming online orders and adding details to it
  • Help in cross selling and up selling

The list goes on but the major focus in taking order is to ensure that you do not miss out any customer and provide the best possible professional response rapidly.

Why outsource order taking services to RCSPL?

If you are looking for highly professional and reliable outsourcing company in India which can provide the best in class services at low cost model then your search ends at RCSPL. We have well-trained staff, advanced infrastructure and 24x7 support to respond to your queries. We are experienced in handling small to large projects and delivering it before deadline.

If you need any additional information regarding outsourcing order taking services to RCSPL then please fill in the enquiry form. Our executives will contact you soon.