Debt Collection Call Centre Services

Every growing company needs to keep a check on the amount of credit it offers to its customers. With the increasing credit limit, the debit ratio also increases for any company. Without recovering the debt every year, any company can lose a significant amount of revenue. It is one of the major reasons why companies have failed or reorganized. Debt collection is tedious process which needs constant follow-ups and timely payment collections. Rather than investing in-house team’s productive time in calling, follow-ups and collections, almost all the companies outsource debt collection services to agencies which offer call centre services.

Riddhi Corporate Services Limited (RCSPL) is an experienced and trusted debt collection service provider in India. With more than a decade years of experience in working with small and large companies including financial institutes and banks, RCSPL has strong knowledge of debt collection portfolio. We have dedicated teams for debt collection projects and state-of-art infrastructure to provide faster turnaround and the best quality of service. Our team is experienced in variety of debt collection projects including industry sectors like Finance, Construction, Telecom, Law firms and more.

What is our process of debt collection?

We use different platforms in recover maximum amount of debt from the market for our clients. Major platforms include calling, mailing, texting and chatting online. We also offer customized solutions depending on the client’s business requirements. Our basic process is followed as below:

  • Design a process by which customers are divided into different priority level
  • Our telecalling team ensure that the customer is notified about the pending amount
  • Try to make an appointment and ensure that the payment is transferred
  • Making different rounds of calls to get payments faster
  • Keep professional approach in all our communication

Benefits and advantages of outsourcing debt collection services to RCSPL

By outsourcing debt collection services to RCSPL, you have the benefit of saving up to 60% of the cost of hiring, training, managing and retaining resources. Moreover, we have standard infrastructure to communicate with your customers. Rather than focusing on the high amount of charges, our major focus is to provide quality services to our clients. Our ultimate goal is to help gain maximum debt recovery from the market by our service. If you need the best results then choose the best team.

If you need additional information regarding outsourcing debt collection services, then please fill in the enquiry form. Our executives will contact you soon.