Outbound Survey Services

Customer survey and feedback play a major role in enhancing the quality of your services and product. The important inputs can help in changing the entire outlook, growth and reach. Each and every growing organization collects feedback from the customers. Because it is a tedious and time consuming task, almost all the organization outsources the outbound survey services to external agencies. This helps the organization to focus on their core activities and parallely get the information from the market.

Riddhi Corporate Services Limited (RCSPL) is a professional and well-known customer feedback and survey service provider in India. We can act as potent tool to bring you maximum customer feedback from the market for your products and services. We have dedicated team and state-of-art infrastructure to provide your high quality services at faster turnaround time. By leveraging our decade years of experience and expertise, you can improve and enhance your business process and win maximum customer satisfaction.

Types of outbound customer survey and feedback services

RCSPL understands that no two businesses are same, so each organization needs a customized and tailor made solution by which clients can get optimum results. We use different media and platforms to provide you the utmost support. Our basic process involves following services:

Survey Designing

We have team of experts who can help you in designing the entire survey for the products or services.

Survey Campaign

We have trained and dedicated staff who have strong knowledge in how to fetch maximum information from the customer, omitting repeated or unwanted information.

Collecting Information

Unlike other companies, we use innovative and multiple medium of communications to generate information from customers. From online media to mailing and telephone to in-person, we have strong experience in all the processes.

Data Management Services

For all the paper based or handwritten or image based data, we have dedicated staff which can convert the entire information in digitized format. We use advanced software and applications like OCR and ICR for converting the information.

Survey Analysis and Evaluation

We use rigorous QA process to evaluate the calls made to customers and analyse the positive response. This helps in delivering factual and analytical reports to our clients. Apart from the reports, we also suggest our clients in improving their services or products as per the customers.

Why outsource outbound customer feedback and survey process to RCSPL?

If you are looking trusted and reliable outsourcing partner who can offer high quality services at the lowest cost price then choose none other than RCSPL. We offer a wide range of business services which can help you in increasing the growth rate of your business. If you need the best results then you need the best team.

If you need further information regarding outsourcing outbound customer feedback and survey process then please fill in the enquiry form. Our executives will contact you soon.